Vine Tavern & Eatery

Reviews about Vine Tavern & Eatery

• 1 / 5

  By Amanda Fisher
  Called to make reservations a couple days before we planned to come in. We had a party of about 20 people, so we wanted to make sure they could accommodate us. One of the reasons we picked the Vine is because of their open layout and tables they can push together. I was told they do not take reservations but to call 30 minutes before and they would push tables together. So I called 45 minutes before and was told they would push tables together. I had a couple people get there before I did and got a phone call that they were going to put the 20+/- of us in booths. It was absolutely ridiculous. I called and complained to the so call manager that acted like this was her first day, and was very impolite. I had to be the one to say "what can we do about this?" She finally decided that she could in fact put two tables together that 10 of us could sit at, while the other people sat at booths. I was also told that there were lots of eye rolls and talking between the employees about what had happened. I'm not sure why this was such a problem for this business. We tried to be proactive and plan ahead, and we got the worst experience we could have got. Service was average, nothing special. The waitress didn't seem pleased to be serving us. Food was less than mediocre. We all have agreed we will never spend our money at the Vine. We also will make sure to spread the word about our experience so that other people don't go through what we did.
  May 02, 2017
• 1 / 5

  By Jim Mauss
  If you like waiting 20 minutes for a beer this place is for you!!! Been there before and after games multiple times the last couple of years and can't figure out why yet. Never enough bartenders and the ones there obviously don't like making tips. Here is a recommendation: open up the upstairs with a bartender or two and make more money!!
  November 22, 2016
• 2 / 5

  By Jacob Van Dyke
  I've enjoyed this place in the past but they really dropped the ball tonight. It was busy at first, so they told us it would be an hour before we'd be seated. We were fine with that and started getting drinks at the bar. An hour passed and we wondered where we were on the list, so went up and asked. They said they had called us 4 times and skipped over us. We had told them that we were up at the bar and the hostess sounded annoyed with us saying she would know where to find us. We saw the person calling names for other groups and she was way too quiet for a loud, crowded bar. She was right next to us and we still couldn't hear her. Once we were seated, it took another hour and a half before we got our food. All of our fries were luke warm and my Philly was extremely dry. As a person who is in the service industry, I understand things can be difficult in a busy setting, but from start to finish, we were here for 3 hours. That is unacceptable. If you aren't a people person, maybe the service industry isn't for you. Our waiter did the best that he could. If it's busy when you get here, proceed with caution.
  September 21, 2016